PLACE results

Our Trust has rated highly in the annual Patient-Led Assessments of the Care Environment (PLACE) results since inception, repeatedly exceeding the national average in many areas.

The PLACE visits assess the patient environment and how well it supports and enhances the provision of clinical care.  They are carried out by groups of assessors including service users, relatives, carers, and patient advocates.

The assessments score NHS organisations on cleanliness, quality and availability of food and drink, how well the building meets the needs of the people who use it including being dementia-friendly, and how well the environment protects people’s privacy and dignity.

Our estates and facilities teams lead initiatives to improve the patient environment including refurbishments, improvements to therapeutic space, improved signage, new doors and outdoor space initiatives.

The annual results are published on NHS England’s website.