Taking care of dry, itchy or scaly skin

Taking care of dry, itchy or scaly skin

If you have a dry, itchy or scaly skin condition, such as eczema, psoriasis, varicose eczema or ichthyosis, your healthcare professional may suggest you use a moisturising treatment to sooth and hydrate your skin.

These treatments applied directly to the skin are called emollients. They cover the skin with a protective film to trap in moisture. They help prevent patches of inflammation and flare-ups of your skin condition.

Types of emollients

  • Lotions are thin, spread easily and are not very moisturising so they are good for hairy or damaged areas of skin (such as weeping eczema – where pus is seeping out of damaged areas of skin).
  • Sprays are absorbed quickly and are good for hard-to-reach areas and sore or infected skin that should not be touched.
  • Creams are not very greasy and are absorbed quickly so they are good for daytime use.
  • Ointments are greasy, thick and very moisturising and so are good for very dry, thickened skin and night-time use. Ointments are usually free of preservatives so are suitable for sensitive skin, but should not be used on weeping eczema.
  • Leave-on products – there are lots of different types of leave-on emollients that can be put directly on the skin. Some create a protective barrier over the skin to lock in moisture. Some have added ingredients to reduce itching or prevent infection. Your healthcare professional will talk to you about which type of leave-on emollient will work best for your skin condition. You may have to try a few different emollients to find the best one for you or your child’s skin. Many of these leave-on products can also be used to wash with.
  • Soap substitutes – everyday soaps, shampoos and shower gels usually dry out the skin and can make skin conditions like eczema worse. It’s recommended to use leave-on emollients as a soap substitute if you have dry or itchy skin. Emollient soap substitutes that are used instead of normal soap in the bath or shower are not usually available on the NHS.

How to get emollients

You can buy emollients from a pharmacy without a prescription. If the skin condition is severe, talk to a GP, nurse or health visitor, as you may need a stronger treatment.

If you or your children need to use an emollient regularly, it’s a good idea to keep some in small pots or tubes at home, school or work.

How to use emollient lotions, sprays, creams and ointments

Emollient lotions, sprays, creams and ointments should be applied directly to the skin. They should be smoothed, not rubbed, into the skin gently in the same direction that your hair grows. This helps prevent hair follicles getting blocked.

Emollients can be used to replace lost moisture whenever your skin feels dry or tight. They’re very safe and you cannot overuse them.

You may need to experiment with different emollients or try a combination. For example, you may decide to use a cream during the day and an ointment at night.

How to wash with emollients

Mix a small amount (around teaspoonful) of leave-on emollient or soap substitute in the palm of your hand with a little warm water and spread it over damp or dry skin.

Rinse and pat the skin dry, being careful not to rub it.

You can use leave-on emollients or soap substitutes for handwashing, showering or in the bath. They do not foam like normal soap but are just as effective at cleaning the skin.

If your skin stings after using an emollient wash product and does not settle after rinsing, ask a pharmacist to recommend a different product.

When to apply emollients

Emollients can be applied as often as you like to keep the skin well moisturised and in good condition. Ideally, this should be done at least three or four times a day.

It’s especially important to regularly apply an emollient to your hands and face, as they’re exposed to the elements more than any other part of your body.

Certain activities, such as gardening, can irritate the skin. It may help to apply an emollient before doing these.

It may help to apply an emollient before and after swimming. Leave enough time for it to be absorbed into your skin before you swim.

It’s a good idea to protect babies’ hands and cheeks with an emollient before mealtimes to stop them getting sore from food and drink.

Emollients are best applied after washing your hands, taking a bath or showering because this is when the skin most needs moisture.

The emollient should be applied as soon as you have patted your skin dry to make sure it’s properly absorbed.