Priorities and how we’re doing
This section provides information about strategy and performance information, plans, assessments, inspections and reviews.
For our Board papers for the latest Board reports.
Our green plan, greener together
Climate change is a threat to our health as well as our planet: our
local and the global environment is changing, and the pace of change is accelerating. This has consequences for our patients, staff and the wider NHS. In recognition of this, NHS England set up the greener NHS programme to reduce the impact of the NHS on public health and the environment, save money and achieve net zero carbon.
To support the greener NHS, we have a Board approved green plan, the aim of which is to be recognised as a leader in sustainability and environmental improvements within the NHS and our local community.
Our green plan objectives are to:
- Embed a Trust-wide approach to sustainability.
- Consider the environmental impacts of everything we do.
- Reduce carbon emissions.
- Reduce consumption and waste.
- Make a positive impact on our people and communities.
Our green plan has targets to help us achieve the objectives.
To achieve these objectives, we need the support of the whole Trust to follow key principles.
Our plans and response will adapt as care models and working methods change, but our ambitions will not waiver. We will report our progress to the Board and publicly in our annual report.
Useful links
- The green plan.
- The green travel plan.
- West Yorkshire Metro hospitals by bus
- Greener NHS programme
- Bradford Council – green economy
Contact
If you have any questions about sustainability at our Trust, please email our Energy, Waste and Sustainability Manager emma.clarke@bdct.nhs.uk.
Public consultations
We have a duty to ask you for your views if our proposals or decisions will affect the services being delivered to you, or if our plans may change the way your service works.
The legal duty is under section 242 (1b) of the NHS Act 2006 that ensures public health bodies involve the people who use their services, either directly or through there representatives.
There are currently no public consultations taking place for our Trust.
PLACE results
Our Trust has rated highly in the annual Patient-Led Assessments of the Care Environment (PLACE) results since inception, repeatedly exceeding the national average in many areas.
The PLACE visits assess the patient environment and how well it supports and enhances the provision of clinical care. They are carried out by groups of assessors including service users, relatives, carers, and patient advocates.
The assessments score NHS organisations on cleanliness, quality and availability of food and drink, how well the building meets the needs of the people who use it including being dementia-friendly, and how well the environment protects people’s privacy and dignity.
Our Estates and Facilities service leads initiatives to improve the patient environment, including refurbishments, improvements to therapeutic space, improved signage, new doors and outdoor space initiatives.
The annual results are published on NHS England’s website.
Safer staffing levels
It is a national requirement for all inpatient services to display and publish their staffing levels.
Patient safety is very important to us. When you visit one of our 13 wards across Lynfield Mount Hospital or Airedale Centre for Mental Health, you will see ‘staffing level boards’. These show the planned and actual numbers of staff, both registered nurses and clinical support workers, on shift each day. This does not include support staff, such as a ward clerk or housekeeper.
The boards are displayed on each ward where they can be clearly seen by patients, visitors and staff. They show who is in charge of the shift that day, when the board was last updated, and if the person in charge feels that the ward is safely staffed at that time.
Every month we publish information about our staffing levels – see our public Board meeting papers. The Board hears if our wards are meeting the safer staffing requirement, if action is needed and what steps are being taken to make our wards as safe as possible. For the latest reports for the monthly staffing ratio by wards at Lynfield Mount Hospital and Airedale Centre for Mental Health, please email foi.requests@bdct.nhs.uk.
If you would like to discuss the staffing levels of our wards if visiting one of our mental hospitals, you can talk to the person in charge on the ward when you visit.
Trade union facility time reporting
The trade union (facility time publication requirements) regulations 2017 came in to force in April 2017.
In line with regulation, all employers must publish information on facility time, which is agreed time off from an individual’s job to carry out a trade union role, before 31 July.
Please email foi.requests@bdct.nhs.uk for the latest report.
Learning from mortality reviews
The National Quality Board (NQB) Learning from Deaths (LfD) Framework guides NHS organisations to publish information on deaths and learning from mortality reviews on a quarterly basis. The Framework aims to ensure that there is a consistent approach to learning from deaths – both expected due to a clinical condition and unexpected – across the NHS, and a transparent learning culture and commitment to continuous quality improvement, particularly for the care of vulnerable people.
The quarterly reports below provide evidence that learning is firmly embedded across our Trust. In line with the LfD Framework, the information is anonymised and there is also a summary of thematic learning from the completed reviews.
Quarterly reports
Learning from Deaths Report – Q3 2024-25
Learning from Deaths Report – Q2 2024-25
Learning from deaths report – Q1 2024-25
Learning from deaths report – Q4 2023-24
Learning from deaths report – Q3 2023-24
Learning from deaths report – Q2 2023-24
Learning from incidents – email error
On 14 August, our system triggered an email welcoming people to an ‘all group’. Our Digital Services team identified the issue promptly and took immediate steps to resolve it and prevent any further messages from being sent in error.
We have developed some frequently asked questions (below) that might be helpful. If individuals who received the error email have any further queries, or would like to speak to someone, please email enquiries@bdct.nhs.uk and we will be happy to help.
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No clinical or health record data was involved or could be accessed.
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Microsoft Office 365 automatically keeps a list of people who have interacted with our organisation online. This list is called the directory.
Someone’s email address can be added if they have interacted with us in any of the below ways:
- Teams Meetings: You have been invited or attended a virtual meeting with BDCT staff using Microsoft Teams. Your email address was used to send you the meeting invitation.
- Outlook Meetings: You scheduled, have been invited or participated in a meeting with BDCT staff. Your email address was included in the meeting invite.
- Chats: You engaged in a chat conversation with BDCT staff through Teams. Your email address was used to identify you in the chat
- Document Sharing: You shared or received documents with BDCT through SharePoint or OneDrive. Your email address was recorded as part of the document sharing process to track who has access to the files.
- Collaborative Projects: You worked on a collaborative project with BDCT, where documents and communications were exchanged via Teams or Outlook. Your email address was recorded to facilitate communication and document sharing.
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No, the way in which the ’email’ was sent was an internal notification to group members within Microsoft, rather than an email sent out by a user account. The recall function is only possible from individual user mailboxes and not from a group account.
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All members within the ‘all group’ were removed at 9.16am Thursday 15 August, so that recipients of the email could no longer access the group or the group membership.
We have since applied a change within Microsoft so that user details collected as above are automatically removed from the system after 90 days. This means that if you have not interacted with the Trust via the methods mentioned above within the last 90 days your email will be automatically removed.
We are undertaking a further internal review to assess if this is the most appropriate timescale.
We’re also reviewing our internal Policy and Access Procedures to tighten up change controls processes and security settings, to precent this happening again.
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The incident happened due to human error, it was not due to any cyber security breach.
A manual copy of the directory email addresses was transferred to a newly created test group. When email addresses are added to a new group or new emails added to an existing one – albeit a test one – Microsoft automatically sends a welcome email to the group members. No clinical or sensitive health data was involved.
No clinical or sensitive health data was involved.
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The email added recipients to a Microsoft group, which—if accessed—could have revealed the email addresses of other members.
All members within the ‘all group’ were removed at 9.16am Thursday 15 August, this meant that recipients of the email could no longer access the group or the group membership.
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Yes, the incident was reported to the ICO in the morning of Friday 15th August.