The Proactive Care team (PACT) is a specialist team of health professionals. We help adults who have complex health problems to live more positively in the present, and to face the challenges of tomorrow with more confidence.

Who is the Proactive Care team for?

We support people over the age of 18 who have a long-term condition which impacts on their wellbeing. They may be finding it difficult to access the right NHS services, or require support with symptom management.

Often, we work with older people who need support to remain independent or to plan for end of life. We also work with carers and families to help them with in supporting someone who has dementia.

What services does the Proactive Care team offer?

We offer services in addition to those already provided by local GPs, primary care wellbeing services and community services.

Our services are short-term to address a person’s particular needs and priorities, so they can live well and avoid unnecessary visits to their GP or A&E or urgent hospital admissions. We can provide interpreters if required.

Our services include physiotherapy, psychological support, speech and language therapy, dietary advice and occupational therapy.  We also offer longer term support for people with dementia and their families and carers from specialist Admiral Nurses.

What is the Admiral Nursing service?

Specialist Admiral Nurses form part of the Proactive Care team. To provide support when things are particularly challenging an Admiral Nurse is often allocated to a family and will remain involved ready to step back in with support as the need arises.

If you are caring for someone with dementia find out more about how the Admiral Nursing service could help.

Getting support from the Proactive Care team

There are two ways to access the services of the Proactive Care team:

GP referral
If you are registered with a GP in one of the practices listed below you can be referred by your GP – unfortunately we do not work with GP practices outside of this specific central Bradford area.

If you are registered with a GP in one of the inner-city practices listed below and your GP agrees, you can refer yourself to the Proactive Care team by contacting us on 01274 256131.

Which GP practices do we work with?

The Proactive Care team (PACT) only works with the GP practices listed below. The people we support must be registered with one of these practices in inner-city Bradford and will remain in the care of their GP, who should be contacted in the normal way for any urgent or emergency help. Our support is in addition to the services the GP provides and is short term.

Bradford City 4 Primary Care Network
Kensington Partnership
The City Practice
The Lister Surgery
Picton Medical Centre
Bilton Medical Centre

Bradford City 5 Primary Care Network
Dr Akbar
Thornbury Medical Practice
Primrose Surgery
Bradford Moor Practice
The Avicenna Medical Practice
Valley View Surgery
Moor Park Medical Practice
Eccleshill Village Surgery
Peel Park Surgery
Bevan Healthcare Cic

Bradford City 6 Primary Care Network
Kensington Street
Little Horton Lane – Dr Gilkar
The Family Practice
Little Horton Lane Medical Centre – Raja (Dr Mall)
Grange Medical Centre
Parkside Medical Practice
Park Grange Medical Centre
Clarendon Medical Centre
Frizinghall Medical Centre
Bradford Student Health Service

Consent and confidentiality

Patient confidentiality is very important to us.

Our team will only contact you if you have consented. Personal information you tell our team will only be shared with your GP, and other health professionals involved in your care, if necessary.

We will not share your information with anyone without your permission, unless we are required by law; for example, if we believe you are, or someone else is, in danger or at risk of harm, or if we are told to provide information about you by a court or judge.

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