Health visitor holding baby


Our health visitors provide a range of services to support you on your parenting journey, from getting ready to be parents and giving birth, to your child’s toddler years and starting school. Being new parents can be exciting but a bit worrying as well. Your health visitor can help you on a broad range of areas from your baby’s sleeping pattern, to teething and toilet training, as well as helping you to look after yourself.

On our specialised Family Health services website Better Lives, Healthy Futures we have a dedicated Health Visiting section where you can find out all the information you need to know about the team and how they will support you.


Telephone: 01274 221223

When do we visit you?

We will usually visit you and your baby at six key stages from 0-5 years, just to check you and your baby are healthy and developing well. We will see you before your baby is born, shortly after your baby’s birth and at 6-8 weeks, 3-4 months, 9-12 months and 2-2 ½ years  Your child will then see their school nurse for routine health checks and for any further support that they may need. But if you’re worried about something in-between visits, you can always contact us to get extra support.

Our health visiting team

Our health visitors are all fully qualified nurses that have specialist training in baby and children’s health and in supporting families. They work with a range of different people like your local doctor, your midwife and local nurseries and child minders, to help you. We also have community nursery nurses that work with our health visitors to support you on your child’s development, including behaviour management, sleep, weaning and toileting. The nursery nurse is often the person that contacts you to complete your scheduled visits.

How can you access the service?

All new parents will automatically be contacted by their health visitor so you don’t need to worry about setting this up. You can meet your health visitor wherever is best for you – at home, at your local doctor, your community or children’s centre. You can tell us what suits you at our first meeting, before you give birth.

We usually visit between 8.30am and 5.00pm, Monday to Friday. If you need help outside these hours, you should contact the local service that usually provides out-of-hours support like your pharmacy, or for more urgent queries, 111.

  • First Response – a telephone helpline that provides urgent care for mental health problems
  • Well Together – our volunteering group that offers free activities such as walking, for everyone, including new parents
  • NHS Choices – useful on-line help and advice for new parents including more details on what each health visit cover
  • Parent Involvement Group – Make your voice heard!
  • Never leave your baby alone in the bath. They can be seriously hurt in as little as 5cm of water.
  • Keep objects containing button batteries well out of reach, they can be very dangerous, particularly if swallowed.
  • Babies can wriggle their way to the edge of a raising surface very quickly, change them on the floor.
  • Children can’t judge speed and distance of cars. Set a good example – don’t dash across roads.
  • Don’t rely on child-resistant caps. Some three year olds can open them in seconds. Keep them out of reach.

Whether you are breastfeeding, bottle feeding or a mix of both, your health visitor, guided by our Community Infant Feeding team, is always on-hand to help and guide you.

We also run Breastfeed Together – a peer support service providing volunteer-led, parent-to-parent support with everyday breastfeeding situations, whatever the age of your baby. Find out more.

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