Tell us about your experience
We really want to know about your experience of our services, as someone who uses them yourself, or if you help to look after someone who does (unpaid carers).
One way to do this is to give us fast feedback through a short survey which includes the two NHS FFT (Friends and Family Test) questions and a few questions from us. It only takes a few minutes. This is so we know what we are doing well and what we need to improve or change.
You don’t need to give your name or register to do this. Your comments are anonymous.
Find out more about the Friends and Family Test by watching the video below:
Get connected: introducing our new app for patients, carers and people who use our services.
Download the free app – My BDCT. The app will also give you other useful information.
How else can my voice and experience make a difference?
If you need advice or help to sort out any issues with our services, or information about how to make a complaint, please contact our patient advice and complaints department on 01274 251440.
Patient Experience and Involvement team on 01274 228298, email at email@example.com