The Bradford District Care Foundation Trust website is a vital tool that we use to help inform and engage with the community we service. We aim to include as much information as possible to help you understand the services we offer and how you can get involved. Information about how we treat your healthcare records and how you can become a member of our Trust is all contained within this site.

At various points within our pages we offer you the opportunity to enter your personally identifiable details such as name, address and contact details. This could be for a variety of reasons including

  • Getting involved in activities
  • Asking a question
  • Making a complaint
  • Giving us feedback.

In these instances, we are asking you to provide your contact details so that we can get back in touch with you about your enquiry. All information entered on our website is recorded in a secure database which automatically stores the information you submit. We operate a safe and secure website that has an SSL certificateand it is password protected. Your details will be passed on to the relevant team to process and they will provide you with details about how they will be used and stored based on the nature of your enquiry. Your details will be deleted from our system annually and the teams you have contacted will advise you around how long they will keep the details you have shared depending on the nature of your contact. If you would like to have your details removed from our system sooner, please get in touch and let us know at communications@bdct.nhs.uk.

If you would like to request a copy of any of the information we hold on you, please contact the Information Governance and Records Management team please email dpa.requests@dbct.nhs.uk or send a written response to: The Information Governance and Records Management team, New Mill, Victoria Road, Saltaire, West Yorkshire, BD18 3LD or phone 01274 363 629. If you are concerned about any of the information contained within your records please let the team know so that they can talk to you about your rights.

If, for any reason, you are unhappy with our response you can contact the Information Commissioners Office for further guidance.

Call the helpline on 0303 123 1113 (local rate number) Or see the ICO website  https://ico.org.uk

Write to: The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AE

 

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