The Government has introduced three new COVID alert levels of medium, high and very high to standardise guidance on restrictions across the country. 

See for more details including a list of localities that fall within each level including areas within West Yorkshire.

Alert levels for different localities may change and Bradford Council advises that Bradford district will move to COVID alert level ‘high’ on 14 October.

Guidance within NHS services

Good hand hygiene, two-metre social distancing, wearing personal protective equipment (face masks) and staying at home if people have symptoms, all apply to NHS settings.  It is important that we follow this guidance to manage infection rates.

Getting health support

The current guidance for NHS services on two-metre social distancing, regular handwashing and the use of personal protective equipment remains the same.

If you or someone you live with has coronavirus symptoms (high temperature  and / or a new continuous cough):

  • Stay at home.
  • If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service. Only call 111 if you can’t get online or you’ve been instructed to.
  • Please do not go to your GP practice or community pharmacy.

If you, or people you live, with DON’T HAVE coronavirus symptoms and you think you need primary care help and advice, don’t delay:

General practice

  • GP practices are there to help you get the care and advice you need.
    • To protect you from coronavirus, your GP practice will try to help you remotely as much as possible:
  • Contact the practice, either online, by an app or by phone to be assessed. Find out more here
  • You will be assessed and as far as possible you will receive advice or care via a video consultation, or over the phone.
  • If a face-to-face appointment is necessary, you will be advised on what to do. GP practices have measures in place to minimise any risk from coronavirus.

Please do not enter the practice unless you’ve been advised to. This will ensure they can continue to provide essential care safely.

Repeat prescriptions during COVID-19 

  1. Order repeat prescriptions in your usual quantities at the usual time. Over-ordering of your medicines may mean someone else has to go without their medicines.
  2. Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app. You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find out about ordering medicines online at

If you have a prescription to collect:

  1. If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for help with delivery
  2. Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
  3. If your medicines are being delivered make sure you keep a safe distance when you receive them.

For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff

  1. Pharmacies may have altered opening times to manage their workload
  2. Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.

Urgent care and treatment for existing conditions

You should continue to seek urgent care and treatment for existing conditions that you need.  This includes using other vital NHS services that are continuing to support local communities, such as mental health and community services, and offering a range of different options,  so that people can continue to access services in a safe way.