At the start of 2019, the Care Trust set out its new five-year plan that outlines its approach for developing and delivering services to 2023.

The plan followed the biggest community-wide conversation undertaken by the Trust, attracting almost 7,000 comments and ideas, so it reflects the collective views of staff and local communities across Bradford, Airedale, Wharfedale, Craven, and Wakefield.

Making ‘better lives, together’ for both staff and service users is at the heart of the plan, with three new values of ‘we care, we listen, we deliver’ that describe how staff work with each other and the people they support.

The plan identifies ten key areas that the Care Trust will be focusing on to 2023, starting in 2019/20, including using technology to improve services, co-ordinating and co-producing care with others and staff development, and if there are any gaps in services, developing new ones to meet people’s needs.

Chief Executive, Brent Kilmurray, said: “Everyone who is involved with the Trust, whether it’s our staff, the people we care for, or our partners, are really important in shaping our goals for the next five years. Our plan for 2019/20 is ambitious but builds on our strengths, with the aim of connecting people to the best quality care, when and where they need it. We will be working with our partners across health, voluntary and care organisations to deliver, and where necessary, improve our services for the benefit of the local people.”

The plan recognises the challenges for all NHS organisations of balancing financial pressures and increasing demands for services, and the need to do things differently to meet local needs.

A new Trust-wide approach to continuous quality improvement runs through everything, to ensure that services are safe, effective and meet people’s needs.

In 2019/20 developments include reviewing mental health services for children and adolescents and older people, to better meet users’ needs, and in Bradford, close working with Bradford Council so that children’s services are more joined-up and easier to find. For adult mental health services, the Trust is strengthening its community mental health support, so that people are only in hospital for as long as they need to be and are supported close to home.

The Trust’s plans also include scoping new ways of involving patients and the public in its work, drawing on individual’s experiences of Trust services to support continuous improvement.

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