Quality Account
The Department of Health require the Care Trust to publish a Quality Account each year to help the public, service users and others with an interest in the services we provide, to understand:
- What our organisation is doing well
- Where improvements in service quality are needed
- What our shared priorities for improvement are for the coming year; and
- How we have involved service users, staff and others with an interest in our organisation in choosing those priorities for improvement.
You will find below the full quality account 09/10, an executive summary and an easy read version.
There is also a downloadable poster to publish where service users, carers and members of the public can assess these documents. These posters are on display in all our premises.
Alternatively hard copies of these documents are available from:-
The Communications Team, New Mill, Victoria Road, Saltaire,
West Yorkshire, BD18 3LD
Tel: 01274 228300
Email: communications@bdct.nhs.uk