“The experience of patients, service users and their carers should drive everything the NHS has to do.”
Department of Health Operating Framework 2012/13.
To help us improve our services we want to hear from you. If you are a patient, carer or relative you are welcome to contact us with your feedback. Bradford District Care NHS Foundation Trust is committed to:
- Learning from feedback.
- Making service improvement as a result of this valuable information.
Bradford District Care NHS Foundation Trust does whatever it can to make sure people who use our services are treated properly, promptly and provided with appropriate support. Patients, carers and relatives have the right to raise a concern, comment or make a complaint, have it considered and receive a response from Bradford District Care NHS Foundation Trust.
Complaints and compliments annual reports
We monitor our performance and we make available our annual reports about how we perform. You can find out more about how we did from these Patient Advice and Complaints reports for: